Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security.

This eLearning is:

Interactive

Exam:

60 questions

Multiple choise

90 minutes

Closed book

Minimum required score to pass: 65%

Stedsbeskrivelse

You will receive an email with access to the eLearning, certification voucher and digital book from Peoplecert. You agree a time for the certification as described in the e-mail from Peoplecert. 

The certification can be taken from the desired location (home, office, etc.), but you must sit alone in the room. The certification must be completed on a PC with a web camer

Forkunnskaper

ITIL® 4 Foundation

Varighet

12 måneder

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